Marston’s IT department is amongst the largest and most professional of any distributor. The highly skilled in-house project management, development and support teams provide an industry leading service for our clients and users. With the ability to customise our processes and systems to meet the ever changing demands of publishing and logistics we’re able to lead change and always deliver a quality service.
Marston uses the unparalleled class leading Vista platform from Publishing Technology. The Vista system is fully integrated with all our key publishing, warehousing and web services. This sophisticated and user-friendly system ensures we can provide the most up-to-date services for client publishers, including:
- Order management
- Web order integration
- Customer account management and cash collection
- Rights and royalties
- Finance, invoicing, and administration
- Sales order processing
- Standing orders
- Inspection copies
- Electronic Data Interchange (EDI)
- Online access
- Sales analysis and reporting
- POD management
With Marston’s comprehensive suite of back-up and disaster recovery processes in operation, publishers can be completely confident that their data is always fully protected.
Electronic Data Interchange (EDI)
Marston has full EDI facilities, with the ability to receive orders, send invoices, credit notes, acknowledgements and delivery details from trade accounts in the UK and overseas. It also has direct EDI with all major client publishers and is able to provide data for publishers to download into their own order-processing and marketing systems, giving them the opportunity to capture and analyse sales made through Marston. We can also fill third party orders for those dotcom businesses that have a web site from which they wish to sell books or other products.
Where customers do not have EDI capability, we are able to provide order acknowledgements daily to any e-mail address provided by customers, ensuring that they are kept up to date on order processing and availability.
Marston is a trade affiliate of PubEasy. If you’re a trade account customer sign up for free to gain access to prices and availability of titles, place orders and view back orders.
Price and Availability
Marston also provides daily price and availability feeds to Nielsens and to other key wholesalers and major retailers in order to keep them up to date.
Publishers can have full 24-hour online access to Vista, giving them the opportunity to check stock and search a range of sales and management reports. In addition, a dedicated FTP site to supplement the daily and weekly reports we provide gives rich data extracts on an enormous range of information for publishers to use, manipulate, and analyse.
Business Intelligence Online
Available to all publisher clients, our new web browser based reporting platform delivers a rich variety of data discovery and reporting tools. Available whenever and from wherever you are, you can analyse all your data and create, save, and download any number of custom reports. Build your own dashboard to show key information.