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Periodical

Subscriptions

 

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Marston

Christian

 

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Customer Services

 

The Customer Services Department handles trade and direct orders and is divided into teams, allowing staff to become experts in the needs of their speciality, whether that is the UK book trade, overseas trade sales, direct sales to individuals, schools or other institutions, periodical subscriptions, or a particular niche such as Christian publishing.

 

PubEasy.com logoPubEasy.com

Booksellers can take advantage of our FREE online customer enquiry and ordering service via PubEasy.com.  You can check titles, prices and availability, place orders and check the status of your orders and backorders 7 days a week.

 

For further information, visit the PubEasy web site: www.pubeasy.com or contact PubEasy at Marston by email: pubeasy.enquiry@marston.co.uk.

 

 

Trade Department

 

The Trade Department are responsible for all orders and enquiries received from retail customers holding a credit account with Marston. Committed to providing a fast and efficient service, our staff are trained to deal with customer requirements world-wide.

 

Donna Green                                        

Assistant Customer Services & Trade Manager                                    

 

Tel : +44 (0) 1235 465630                      

 

The department has a territorial split between the UK and Export markets, contact details are as follows :

 

UK Contacts

 

Julie Scarrott

Tel: +44 (0) 1235 465517

Diane Sprules

Tel: +44 (0) 1235 465524

Fax  :           +44 (0) 1235 465555

Orders  :      trade.orders@marston.co.uk

Enquiries  :  trade.enquiry@marston.co.uk

 

Export Contacts

 

Sue Wigley    

Export Department Team Leader

Tel : + 44 (0) 1235 465527

Judy Robinson

Tel: +44 (0) 1235 465687

Cassy Green

Tel : + 44 (0) 1235 465516

cassy.green@marston.co.uk

 

Africa/ South Africa, Australia, Asia, Belgium, Botswana, Brussels, Cyprus, Egypt, Fiji, Greece, Holland, Hong Kong, Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuala Lumpar, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Morocco, Namibia, Netherlands, Nigeria, Phillipines, Portugal, Singapore, Taiwan, Thailand, Vietnam

 

Afghanistan, Albania, Argentina, Austria, Bangladesh, Brazil, Budapest, Canada, Caribbean, Chile, China (not Taiwan), Croatia, Czech Republic, Denmark, Ethiopia, Estonia, Finland, France, Germany, Gibraltar, Hungary, Iceland, India and Sri Lanka, Mexico, Moscow, New Zealand, Norway, Poland, Pakistan, Romania, Saudi Arabia, Scandinavia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United States of America, West Indies, Yugoslavia

 

Email trade orders to: trade.order@marston.co.uk

 

Email trade enquiries to: trade.enq@marston.co.uk

 

Fax  :  + 44 (0) 1235 465555

 

To increase the efficiency of our service, if you know your account number and the ISBN of the title you wish to order, please have these ready when you call.

 

 

Trade Returns

 

Are accepted only when received in accordance with the Marston Returns Policy.  All returns must be pre-authorised and received back at our warehouse in re-saleable condition. The original invoice should be no earlier than 3 months and no greater than 12 months old.  Click here to see a full copy of our Returns Policy.

 

Email enquiries to: returns@marston.co.uk

 

 

Christian Team Contact Information:

 

Tel: +44 (0) 1235 465579

Fax: +44 (0) 1235 465518

Email: Christian.orders@marston.co.uk

 

 

Credit Control

 

If you are interested in opening an account with us or have any queries with regard to the status of an existing account please contact the appropriate member of our Credit Control Department :-

 

Wendy Myers

UK Credit Manager

Tel : +44 (0) 1235 465589

Export Credit Manager

Tel : +44 (0) 1235 465590

nick.woods@marston.co.uk

 

Credit application forms are available on request.

 

 

Direct Sales Department:

 

All titles distributed through Marston can be purchased through good bookshops, but they can also be ordered directly from Marston's Direct Sales department. This section handles the requirements of orders from individuals, institutions and other non-retail. Payment must be included with all orders and postage added at the rates click here :-

 

Sarah Knapton                                                                                  

Subscriptions Manager - Direct Sales & Subscriptions        

Tel : +44 (0) 1235 465547                                        

sarah.knapton@marston.co.uk              

 

 

Email orders to: direct.order@marston.co.uk

 

Email enquiries to: direct.enq@marston.co.uk

 

 

Periodical Subscriptions Department

 

Sarah Knapton                                                                                  

Subscriptions Manager - Direct Sales & Subscriptions        

Tel : +44 (0) 1235 465547                                        

 

Teresa Carter

Periodical Subscriptions

Tel: +44 (0) 1235 465537

teresa.carter@marston.co.uk   or

subscriptions@marston.co.uk

 

Inspection Department

 

Email enquiries to: inspections@marston.co.uk

 

   

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