Customer Contact for Books and Periodicals:
Melanie Khosla
Customer Service Manager
Tel: +44 (0)1235 465535
Trade Department
The Trade Department are responsible for all orders and enquiries received from
retail customers holding a credit account with Marston. Committed to providing a fast and efficient service, our staff are trained to deal with customer requirements world-wide.
Donna Green
Deputy
Customer Services & Trade Manager
Jean Dawson
Trade Assistant Manager
Tel: +44 (0) 1235 465520
The department has a territorial split between the UK and Export markets, contact details are as follows :
UK Contacts
Hannah Ahmar-Legroun
Team Leader
Tel: +44 (0) 1235 465522
Judy
Robinson
Tel: +44 (0) 1235 465687
Julie Wilkins
Tel: +44 (0) 1235 465524
Fax : 01235 465555
Orders : trade.orders@marston.co.uk
Enquiries : trade.enquiry@marston.co.uk
Export Contacts
Sue Wigley
Export Department Team Leader
Tel : + 44 1235 465527
Cassy Green
Tel : + 44 1235 465516
Africa/ South Africa, Australia, Asia, Belgium, Botswana,
Brussels, Cyprus, Egypt, Fiji, Greece, Holland, Hong Kong,
Indonesia, Iran, Israel, Italy, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Korea, Kuala Lumpar, Kuwait, Latvia,
Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Mauritius,
Morocco, Namibia, Netherlands, Nigeria, Phillipines,
Portugal, Singapore, Taiwan, Thailand, Vietnam
Tracey Pill
Tel : + 44 1235 465517
Afghanistan, Albania, Argentina, Austria, Bangladesh, Brazil,
Budapest, Canada, Caribbean, Chile, China (not Taiwan),
Croatia, Czech Republic, Denmark, Ethiopia, Estonia, Finland,
France, Germany, Gibraltar, Hungary, Iceland, India and Sri
Lanka, Mexico, Moscow, New Zealand, Norway, Poland, Pakistan,
Romania, Saudi Arabia, Scandinavia, Slovakia, Slovenia, Spain,
Sweden, Switzerland, Turkey, United Arab Emirates, United
States of America, West Indies, Yugoslavia
Email trade orders to: trade.order@marston.co.uk
Email trade enquiries to: trade.enq@marston.co.uk
Fax : + 44 1235 465555
To increase the efficiency of our service, if you know your account number and the ISBN of the title you wish to order, please have these ready when you call.
If you
are a retailer, you may like to take advantage of our online customer enquiry and ordering service. You can check title, price and availability, place orders and check the status of your orders / backorders 7 days a week. It's FREE for booksellers.
For further information why not visit the
PubEasy site.
Should you have any further queries concerning PubEasy please do not hesitate to contact us. pubeasy.enquiry@marston.co.uk
Trade Returns
Are accepted only when received in accordance
with the Marston Returns Policy. All returns must be pre-authorised and received back at our warehouse in re-saleable condition. The original invoice should be no earlier than 3 months and no greater than 12 month old. Click here to see a full copy of our
Returns Policy.
Email enquiries to: returns@marston.co.uk
Christian Team Contact Information:
Tel: 01235 465579
Fax: 01235 465518
Credit Control
If you are interested in opening an account with us or have any queries with regard to the status of an existing account please contact the appropriate member of our Credit Control Department :-
Wendy Myers
UK Credit Manager
Tel : 01235 465589
Nick Woods
Export Credit Manager
Tel : +44 (0) 1235 465590
Credit application forms are available on request.
Direct Sales Department:
All titles distributed through Marston can be purchased through good bookshops,but they can
also be ordered directly from Marston's Direct Sales department. This section handles the requirements of orders from individuals,
institutions and other non-retail. Payment must be included with all orders and postage added at the rates
click here :-
Sarah Preece
Assistant Manager - Direct Sales &
Subscriptions
Tel : +44 (0) 1235 465547
Kerry Lamble
Team Leader
Tel: +44 (0) 1235 465540
Email orders to: direct.order@marston.co.uk
Email enquiries to: direct.enq@marston.co.uk
Periodical Subscriptions Department
Vicky Miller
Team Leader Periodical Subscriptions
Tel: +44 (0) 1235 465573
All orders and customer enquiries should
be sent to:
Marston Book Services Ltd
PO Box 269
Abingdon
Oxfordshire
OX14 4YN
Deliveries should be sent to:
Marston Book Services Ltd
Goods In
Unit 160
Milton Park
Abingdon
Oxfordshire
OX14 4SD
Tel: +44 (0) 1235 465500
Fax: +44 (0) 1235 465555
or
Goods In
Omega 2
Collett Way
Didcot
Oxon
OX11 7AW
Print Department:
Simon Clayton
Customer Services Manager
+44(0)1235515705
General Enquiries:
Marston Book Services Ltd
160 Milton Park
Abingdon Oxon
OX14 4YN
Tel: +44(0)1235465500
FAX: +44(0)1235465509
© Copyright Marston Book Services 2008
Distribution, fulfilment and print solutions
