Marston Digital handles several major publications, offering the complete management package to its customers. 

As with all aspects of its business, the Company is committed to ensuring that its customers receive optimum service and value at all times. With dedicated and experienced staff handling the journal accounts, 24 hour access is provided for customers when required.

Staff work closely with authors, publishers and support service providers, providing a central point of reference for the customer covering all aspects of the operation. Not only does this enable information flow to the customer at speed, but it also improves both the quality and speed of the service available to the customer and creates a better environment for overall control and effectiveness. 

Much of the information flow for learned journal management at Marston Digital is now handled electronically. Whether it be communicating with authors, publishers or typesetters, accuracy and speed are paramount and in most instances files are now exchanged digitally.

Many of the publications are published both in hard copy and on-line and despatched via Marston Digital around the globe.

As part of the Company’s on-going quest to ensure best value for its customers whilst maintaining the very highest service levels, partnerships have been formed with printers in North America and are anticipated shortly in other continents. As a consequence the emphasis is moving from ‘print and distribute’ to ‘distribute and print.’ The benefits to the customer in this system are self evident, namely greatly reduced delivery times of the printed journal as well as a huge cut in distribution costs. 

Marston Digital is at the cutting edge of technology in the field of learned journal management and, together with the City and Middlesex Universities, has carried out pioneering work in the area. This is reflected in the long-term loyalty of its high-calibre client database. Other services such as subscription handling and database management have evolved from this aspect of the Company’s business and now themselves play a significant role in the Company’s activities.